| Minecom places a strong emphasis on training and support for its customers, no matter where in the world they are. And with most mines situated in remote locations, access issues for both personnel and freight means being able to manage equipment in-house is a major bonus for most mine management.
Thus Minecom offers a range of training and support solutions designed to suit a range of clients with differing levels of needs and budgets:
| User or technical training |
|
can be conducted on an individual or
“train the trainer” basis |
| The 'Online knowledge base' |
|
technical product information and a comprehensive training package
(covering system operation, maintenance
and preventative maintenance) |
| A dedicated 24 hour support number |
|
staffed by an experienced technician |
| Formal maintenance contracts |
|
providing the ultimate reassurance |
| NO-CHARGE system design service |
|
assisting clients with system expansions. |
The proof is in the training
Experience has shown us that mine electrical personnel who have been trained by
MineCom can typically rectify 85 percent of reported faults using the recommended spares, sub-assemblies, documentation, simple test jigs and easy-to-use software packages provided to them.
Contact us to discuss the range of the training options available.
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